Not built yet
None of this exists yet. The work in front of us.
This page is not the product. Every item below is marked Not available yet because every item below is not available — you cannot buy it, turn it on, or find it in the app. It is here so you can see where Covered is going before you decide whether to come along.
Planned work. None of it available yet.
What Covered actually does today is a different page, and it is the only one you should price a decision against.
Each item says what it would do and what it is waiting on. Where somebody outside Covered is the blocker, they are named — a partner approval we have not been granted is a more useful thing to know than a season, and you can check it. Where the blocker is us, it says so. There are no dates on this page, because a date is a promise and none of these has one.
In design now
Not available yet
What a guest actually spent
- What it would do
- Covered would carry the bill total back from the till onto the booking, so a guest profile shows real spend rather than a blank, and reports can reconcile a night against what the till took.
- What it's waiting on
- nobody outside Covered. This is the piece being designed now, and it is what the spend-based loyalty item on this page is waiting for.
Next
Not available yet
Samsung Wallet passes
- What it would do
- Covered would put the same booking pass on a Samsung phone.
- What it's waiting on
- us. The card is built and signs correctly. Launching it in Samsung's partner portal is our step, and until we take it the pass stays hidden from guests.
Not available yet
Loyalty that counts the bill
- What it would do
- Covered would let a loyalty tier count what a guest spent at the till as well as how often they visit, so the guests who spend the most are recognised too.
- What it's waiting on
- the guest-spend work on this page. Loyalty by visits is already part of Covered: guests move up tiers as they visit, on thresholds you set, and if you switch rewards on, a single-use reward code is sent to guests who signed up for offers and news when they reach a tier; for other guests the code is shown in the dashboard. What it cannot count is the bill, because the only spend Covered sees is deposits and pre-orders.
Not available yet
SMS booking messages
- What it would do
- Covered would send the same confirmations, reminders and change notices by text, for guests who are not reachable on WhatsApp.
- What it's waiting on
- us. The message templates and the sending code exist; no SMS account is connected on this deploy, and not a single text has gone out.
- Providers this would cover
- Twilio SMS
After that
Not available yet
Your email marketing platform, connected
- What it would do
- Covered would sync a segment of your guest book into the email platform you already pay for, and attribute the bookings that came back.
- What it's waiting on
- us. The segment builder and the campaign screens are in the product; no campaign has been delivered from them yet, and none of the platforms below is connected.
- Providers this would cover
- Mailchimp · Klaviyo · HubSpot Marketing · ActiveCampaign · SendGrid
Not available yet
More tills
- What it would do
- Covered would write a guest pre-order onto a till other than Square, with the items and modifiers mapped the same way.
- What it's waiting on
- a partner approval from each till maker, and a menu adapter per till after that. Each one is a separate application, not a switch.
- Providers this would cover
- Toast POS · Lightspeed Restaurant · Clover · Zettle by PayPal · SumUp · TouchBistro
Not available yet
Bookings from marketplaces and social
- What it would do
- Covered would accept a reservation raised on one of these and drop it into the same book, on the same table rules, as a booking taken on your own site.
- What it's waiting on
- a commercial agreement with each platform before a line of it can be written.
- Providers this would cover
- Facebook & Instagram · TheFork · Yelp Reservations
Not available yet
Reviews from Trustpilot
- What it would do
- Covered would pull Trustpilot reviews in next to your post-visit feedback, beside the booking and the guest they belong to.
- What it's waiting on
- us. It has not been started.
- Providers this would cover
- Trustpilot
Not available yet
Push the guest book into your CRM
- What it would do
- Covered would keep guests and bookings in step with the CRM a group already runs, rather than making the guest book a second island.
- What it's waiting on
- us. Nothing beyond credential storage exists for any of them.
- Providers this would cover
- HubSpot CRM · Salesforce · Zoho CRM
Not available yet
Kitchen stock, costing and safety records
- What it would do
- Covered would keep stock levels, recipe costs and food-safety records for the kitchen.
- What it's waiting on
- us. It has not been built.
Not available yet
Appointments
- What it would do
- Covered would take bookings for appointments with a member of staff, for businesses that book people rather than tables.
- What it's waiting on
- us. It has not been built.
Not available yet
More ways to take a deposit
- What it would do
- Covered would take a booking deposit through the method below as well as by card.
- What it's waiting on
- us. It is behind everything else on this page.
- Providers this would cover
- PayPal
Before you decide. Judge us on the built half.
If something on this page is the reason you would sign up, wait for it. Ask us where it is instead — we will tell you what is actually blocking it, in the same words as above.